Last updated: February 20, 2026
By accessing or using the GreetHost service (the "Service") provided by Pale Blue Software Ltd and Lift Hospitality ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.
GreetHost is an AI-powered guest communication platform designed for hotels and hospitality businesses. The Service provides automated responses to guest inquiries using artificial intelligence technology. The Service is provided on an "as is" and "as available" basis.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations. You shall not misuse the Service or use it in any manner that could damage, disable, or impair the Service.
The Service uses artificial intelligence to generate responses to guest inquiries. While we strive to ensure the accuracy and helpfulness of AI-generated content, we do not guarantee the accuracy, completeness, or reliability of any AI-generated responses. Hotel operators are responsible for reviewing and configuring the AI's knowledge base to ensure responses align with their policies and offerings.
To the fullest extent permitted by applicable law, Pale Blue Software Ltd and Lift Hospitality shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
While we follow industry best practices in developing and maintaining the Service, we do not bear responsibility for any damages or losses that may arise from the use of the Service, even if we have been advised of the possibility of such damages.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.
You agree to indemnify and hold harmless Pale Blue Software Ltd, Lift Hospitality, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Service or your violation of these Terms.
The Service and its original content, features, and functionality are owned by Pale Blue Software Ltd and Lift Hospitality and are protected by international copyright, trademark, and other intellectual property laws.
We may terminate or suspend your access to the Service at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a revised "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.
If you have any questions about these Terms of Service, please contact us at hello@lifthospitality.com.